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Webinars
AI Is Inside Your Operations, Here’s How to Orchestrate It
💻 Can’t make it live? Register, and we’ll send you the recording!
Walk away knowing where AI is already inside your operations, how to govern it without blocking progress, and how to keep your teams coordinated as adoption scales.
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Webinar Essentials: A Detailed Breakdown
AI is already triaging your incidents, touching your change management, and reshaping your service desk, whether you planned for it or not. Join PeopleCert’s David Cannon and Adam Griffith as they walk IT Managers and practitioners through the actions needed to ensure a coordinated and consolidated approach to managing AI while still enabling individuals and teams to apply AI to meet their specific needs.
You’ll gain a practical understanding of:
- Where AI is already shaping incidents, changes, and the service desk.
- How to build governance checkpoints into everyday AI use, not after the fact.
- How to balance central oversight with the freedom teams need to use AI well.
Upcoming Webinars
Expand your knowledge on different topics and industries while gaining insights from experts.
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The Shadow AI Problem: What Employees Are Using Without IT’s Knowledge
October 7, 2026 | 12:00 – 1:00 pm CST
Learn how to detect Shadow AI in your organization and build enforceable governance using endpoint controls you already own.
AI & Machine Learning
The Microsoft AI Readiness Stack
October 9, 2026 | 12:00 – 12:30 pm CST
Secure your data and govern Microsoft Copilot with confidence using SharePoint and Intune.
Cybersecurity
Stay Ahead of AI Threats With the New CompTIA Security+
October 13, 2026 | 12:00 – 12:30 pm CST
Attackers are moving faster with AI, and the skills that defined a strong security team two years ago won’t be enough to keep pace.