Webinars
AI Is Inside Your Operations, Here’s How to Orchestrate It
Date
September 29, 2026 | 12:00 – 1:00 pm CST
💻 Can’t make it live? Register, and we’ll send you the recording!
Walk away knowing where AI is already inside your operations, how to govern it without blocking progress, and how to keep your teams coordinated as adoption scales.
Register Now
Webinar Essentials: A Detailed Breakdown
AI is already triaging your incidents, touching your change management, and reshaping your service desk, whether you planned for it or not. Join PeopleCert’s David Cannon and Adam Griffith as they walk IT Managers and practitioners through the actions needed to ensure a coordinated and consolidated approach to managing AI while still enabling individuals and teams to apply AI to meet their specific needs.
You’ll gain a practical understanding of:
- Where AI is already shaping incidents, changes, and the service desk.
- How to build governance checkpoints into everyday AI use, not after the fact.
- How to balance central oversight with the freedom teams need to use AI well.
Upcoming Webinars
Expand your knowledge on different topics and industries while gaining insights from experts.
AI & Machine Learning, IT Service Management
Turning AI Opportunity and Risk into AI Strategy
August 11, 2026 | 12:00 – 1:00 pm CST
Get a practical approach to AI governance, risk management, and strategic roadmap development using ITIL as your framework for confident AI decision-making.
Data & Analytics
Microsoft Power BI for Beginners
August 12, 2026 | 12:00 – 12:30 pm CST
Get hands-on with Power BI and learn how to turn raw data into powerful, interactive reports you can confidently share and collaborate on.
Leadership & Professional Development
Six Sigma: The Future of Improvement in an AI Workplace
August 13, 2026 | 12:00 – 12:30 pm CST
Discover why more data without more discipline creates more noise, and how Six Sigma practitioners can lead smarter in an AI-powered workplace.