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Webinars
Building Workplace Trust Through Difficult Conversations
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Webinar Essentials: A Detailed Breakdown
Engaging in difficult conversations constructively is a skill that can make or break working relationships. Environments where people can engage in tough discussions safely and positively are more collaborative, creative, and productive.
Join us and Director of Leadership Training Andrea Brockmeier to understand why this leadership skill is in high demand and the types of difficult conversations faced in today’s professional environments. We will identify a framework designed to help you muster the courage needed to approach those dicey discussions most of us would rather avoid. You’ll learn some language to use and other tips to create better outcomes for everyone involved, even when the conversation is challenging.
At the end of this session, you will be able to:
- Identify the compelling reasons for developing skills to engage in difficult conversations
- Explain what makes conversations difficult and share common examples
- Apply language to defuse tense situations and make difficult conversations less intimidating
- Use an actionable framework for constructively navigating any conversation
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