Webinars
Turn Relationships Into Results with Business Relationship Management
Build strategic influence using BRM best practices that position Business Relationship Management as a key driver of business value and organizational success.
Watch Now
Webinar Essentials: A Detailed Breakdown
Strong relationships aren’t just nice to have, they’re the foundation of measurable business results. Join Dr. Susan Heidorn and discover how the BRM framework transforms Business Relationship Management from a reactive role into a strategic capability that drives value across the organization. Learn how to align stakeholders, clarify priorities, and turn conversations into outcomes that matter. Walk away with a practical understanding of how to apply BRM principles to strengthen partnerships and deliver real impact.
At the end of this free course, you’ll be able to:
- Understand how the BRM framework positions Business Relationship Management as a strategic, value-driving capability
- Apply BRM practices to align stakeholders, clarify business needs, and drive measurable outcomes
- Use BRM techniques to strengthen relationships and translate engagement into tangible business results
Upcoming Webinars
Expand your knowledge on different topics and industries while gaining insights from experts.
AI & Machine Learning, IT Service Management
Inside Look: ITIL (Version 5), ServiceNow, & the AI-Native Future of ITSM
July 7, 2026 | 12:00 – 1:00 pm CST
Join us for a live Q&A with PeopleCert and ServiceNow experts and explore how ITIL (Version 5) and ServiceNow are shaping the future of ITSM.
Project Management
2026 PMP Exam Prep: Resources, Study Strategies, and Exam Advice
July 9, 2026 | 12:00 – 12:30 pm CST
Get an insider look at how the new PMP exam is designed and walk away with proven strategies to eliminate distractors and answer with confidence every time.
Business Analysis
Ultimate Guide to Passing the CBAP & CCBA
July 14, 2026 | 12:00 – 1:00 pm CST
Set yourself up for CBAP or CCBA success with a personalized plan that simplifies prep, builds confidence, and gets you exam-ready.