Webinars
Closing the Gap: Turning Insights Into Actionable Business Value
Turn data into direction with gap analysis techniques that help any role uncover performance gaps and deliver strategic, actionable recommendations.
Watch Now
Webinar Essentials: A Detailed Breakdown
Gap analysis is one of the most powerful tools in a business analyst’s toolkit and a critical concept for success on the CBAP and CCBA exams. Join Director of Business Solutions, Dr. Susan Heidorn, as she explores how to identify the current state versus the future state, uncover performance gaps, and translate insights into actionable recommendations. Grounded in BABOK-aligned practices, this session connects real-world analysis techniques with exam expectations. Learn how to approach gap analysis with clarity, precision, and strategic impact.
At the end of this session, you’ll be able to:
- Define gap analysis and explain its role across key business analysis knowledge areas
- Apply structured techniques to assess the current state, define the future state, and identify gap
- Connect gap analysis concepts to CBAP and CCBA exam scenarios and question types
Upcoming Webinars
Expand your knowledge on different topics and industries while gaining insights from experts.
Business Analysis
Turn Relationships Into Results with Business Relationship Management
June 9, 2026 | 12:00 – 1:00 pm CST
Build strategic influence using BRM best practices that position Business Relationship Management as a key driver of business value and organizational success.
AI & Machine Learning, Microsoft Office
Copilot Tips and Tricks in Microsoft 365 Office
June 10, 2026 | 12:00 – 12:30 pm CST
Explore the latest Microsoft 365 Copilot updates and discover how professionals are using AI to save time, simplify workflows, and improve productivity during Microsoft’s AI Skills Fest.
Leadership & Professional Development, Project Management
Leading Project Teams That Deliver Outcomes Not Just Outputs
June 11, 2026 | 12:00 – 12:30 pm CST
Strengthen your project management leadership with a value driven mindset that improves stakeholder alignment and delivers strategic results.